Due to high demand, orders may take 2-4 weeks to arrive. Please email us at info@shopkimochi.com for any questions.

We truly believe that we make some of the greatest products in the world, and we want to make sure we back that up wiht a risk-free 30 days money back guarantee.

If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.

Please email us at info@shopkimochi.com where our friendly support team is available 24/7 to resolve any issues.